WORLDZ STORE
Delivery and fulfilment
Receiving your voucher
Availability and delivery time are confirmed before payment. The voucher and redemption instructions are sent to your order email by the agreed time. No physical shipping fee applies. Check spam or contact support if the email is late.
Receiving your project
Before payment, you receive a written scope, milestones and dates. We provide a review link, then agreed project files or access at handover. The offer sets out responsibility for domain and hosting and their separate costs.
If delivery is delayed
We notify you of expected delays and an alternative date. If delivery is late, you may request cancellation and a refund under Article 14 of the Saudi E-Commerce Law, including its provisions on agreed deadlines and force majeure.